e5 Workflow, a prominent work
management platform developer and TamGroup, a leading provider of digital
solutions, has announce a partnership to deliver business process management
solutions that will transform and streamline existing line-of-business systems
and operations. Under this partnership, TamGroup plans to use the e5 workflow
platform to modernize their clients’ existing line-of-business systems to:
- Optimize and automate existing back-office manual business processes, either on-premise or in the cloud. Existing e5 clients have realized up to a 50% improvement in the ‘people process’ in business areas such as medical claims processing, medical billing, underwriting, pensions and logistics management.
- Develop improved business analytics and deliver real-time dashboards to track and optimize service level agreement achievement, quality assurance, work volume, and resource productivity.
- Integrate disparate systems within a single, unified portal to manage application security and access.
- Provide remote control of branch, home, and outsourced workers to ensure that ongoing service levels, quality standards and productivity is maintained - all of which help reduce transaction cost.
- Provide mobility to allow executives and case workers real-time access to facets of their work and help clients differentiate and improve services to their customers.
“Organizations in the healthcare,
insurance, energy, utility, telecommunications, and government sectors are
looking to transform, modernize and extend their existing transaction systems
in lieu of replacing them,” comments Christian Franklin, TamGroup’s Managing
Partner. “TamGroup works with many of these organizations and using e5 Workflow
as our work management platform lets these organizations leverage their existing
line-of-business, enterprise content management (ECM), and business process
management (BPM) systems to achieve remarkable improvements in people
productivity, cycle times, and quality.”
Tony Mudie, e5 Workflow President
of North America Operations comments, “TamGroup immediately recognized the
power of e5 and how it can add rich work management functionality to their
client’s existing application investments. And because e5 is based on LEAN
thinking principles, TamGroup can quickly develop, visualize, implement, and
review so that their clients will see fast ROI.”
e5 is a Microsoft® Gold ISV Partner
and offers e5 Workflow - the leading Microsoft-based, enterprise scale, work
management platform on the market. Based on LEAN thinking principles, e5 augments
and transforms your organization’s current software investments to deliver a
dashboard-driven, production work management solution. Incorporating intuitive
processing mapping software, a business analyst can quickly automate and
continually optimize the people process, eliminating on-going dependence on IT
assistance.
While TamGroup is a technology
integrator that delivers solutions at that critical juncture of business and
data. We serve clients across the United States in industries ranging from healthcare
to utilities to retail. We harness our knowledge of transformation, analytics
and mobility to provide solutions that drive innovation and deliver results.
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