DocuSign offers eSignatures In IBM, Cisco Services...simplies activities for ColumbiaSoft

DocuSign, a provider of digital transaction management e-signature technology for most sensitive financial and confidential documents, is using its eSignature and digital transaction management (DTM) technology is to integrate into a number of IBM services and applications as well as the Cisco Spark unified communications platform.

According to Techweekeurope, IBM will embed the technology into its HR and Enterprise Content Management (ECM) products, along with several of the MobileFirst for iOS applications developed in its partnership with Apple, including apps for the banking, retail and telecoms sectors.

The firm’s footprint of 47 data centres will be used to help provide DocuSign customers with a range of cloud services and DocuSign APIs will be available via Bluemix, allowing developers to add eSignature functionality using the IBM Cloud network.

There are also plans to work together on IBM’s Business Process Service range, with the partners claiming this will aid customers in heavily regulated industries with their compliance.

“For companies to make this shift, they must embrace change, lead their organisations through the necessary cultural evolution with quick wins, and use technology to make the digital transformation as quick and easy as possible,” said DocuSign CEO Keith Krach at the company’s Momentum event in San Francisco.

“While companies might be moving assets to the cloud or leveraging near-real time technology to gather insights into what their employees worry about, there is an inherent analogue issue when it comes to business processes that require authenticated signatures,” added Inhi Cho Suh, general manager, IBM Collaboration Solutions. “This transformation is rapidly changing and through this strategic global partnership, IBM and DocuSign intend to help enterprises accelerate this process.”

DocuSign has also agreed partnerships with Deloitte Digital and Cisco to deploy DTM internally and externally with partners and suppliers. Cisco will integrate eSignatures within its Spark unified communications platform, allowing teams to work together on projects that require the secure authentication of documents.

“My team is extremely passionate about making highly secure collaboration technology that is so simple to use, it fades into the background,” said Rowan Trollope, general manager of Cisco’s Internet of Things & Applications Group. “We’re thrilled to integrate Cisco Spark and DocuSign because it eliminates complexity for users. It is one of many integrations we plan to make work life simpler.”

DocuSign now has 225,000 customers and 85 million users generating a total of 85 million transactions per day. Other major customers include BBVA, Dell, Deutsche Telekom, Google, Intel, Microsoft, SAP, Salesforce, Telstra and Visa.

In a related development, ColumbiaSoft, a document management software company, has integrated with DocuSign to provide a closed-loop system for creating, reviewing, and digitally signing contracts and other documents. Using the new Document Locator DocuSign Connector, documents can be routed to customers and vendors outside the system for immediate electronic signature.

According to Scott Zieg, executive director at ColumbiaSoft, using the new DocuSign Connector, any document signing, including business contracts, sales agreements, leases, and legal files, can be handled more quickly, and the documents can be signed while on the go using a laptop or mobile device.

With the new capability, the company says, the process includes a "send for signature" step in Document Locator's workflow that sends the file for signature with DocuSign. The signer receives an email asking for the review and signing of the file. Once a document is complete, it's automatically saved back into Document Locator as a new, signed version. Workflow can continue the process further if needed, for example routing the file for countersignature, notifying key stakeholders, or applying records policies.The entire signing process is completed digitally while keeping information secure and delivering legally enforceable contracts.