Its official that IBM's planned acquisition of Salesforce.com
consulting partner Bluewolf Group is all about enabling digital
transformation in the Salesforce.com ecosystem.
IBM had announced plans to acquire Bluewolf, which has been a
Salesforce consulting partner for more than a decade. This will bring
together Bluewolf’s knowledge of the Salesforce world including
cloud services and consulting with IBM's own cloud services
experience and strategic consulting chops, along with Big Blue's
capabilities in experience design, enterprise mobility, analytics and
cognitive solutions.
Financial terms of the deal were not disclosed. However, upon
completion of the transaction, Bluewolf will join the existing IBM
Interactive Experience (iX) practice of IBM Global Business Services
with IBM.
"From our perspective, we've been a Salesforce consulting
shop for 15 years and we consider ourselves a pure play," Eric
Berridge the CEO of Bluewolf, told eWEEK. "We are very
familiar with their entire ecosystem, their products, their
customers, the different business processes that their technology
supports and we've just seen Salesforce explode over the course of
that time into small companies, large companies, and medium sized
companies across all industries and all geographies."
Berridge said it "became apparent" to Bluewolf that for
it to continue to dominate in the Salesforce.com space the company
needed to scale and need a partnership or a marriage with a company
with a lot more breadth than it had.
"And when we first started talking to IBM and more
specifically IBM iX, it became apparent to us that there was a yin
and a yang from a skill set perspective and also a belief that both
of our companies had in place."
Bluewolf is one of Salesforce's top partners with 12 global
offices and more than 500 employees in the United States, Europe and
Australia, IBM said. Bluewolf is often recognized by market analysts
as a leader in the Salesforce implementation ecosystem, including in
The IDC MarketScape: Worldwide Salesforce.com Implementation
Ecosystem 2015 Vendor Assessment. Bluewolf has delivered more than
9,500 successful Salesforce projects for clients including Stanley
Black & Decker, Sapa Building Systems and Vodafone Hutchinson
Australia, IBM said.
"We're combining the deep expertise in Salesforce that Eric
and his team are bringing with the broad, global reach that IBM has,"
said Paul Pappas, Global Leader for the IBM's Interactive Experience
practice, in an interview. "And within the IBM iX team, where
we're bringing all this together, we are linking this and creating
synergy with our design capabilities and out broader strategy
capabilities including our analytics and our mobile capabilities. And
now the thought of all the Bluewolf clients having access to that
range of capabilities inclusive of Watson and cognitive computing is
part of that. All of our existing IBM clients have access to some of
the deepest expertise in the world around the Salesforce platform. So
the combining of those two is going to create a combination that none
of our clients is going to individually have had access to before."
Together,
Bluewolf and IBM will extend IBM's analytics, experience design and
industry consulting expertise with Bluewolf's Salesforce familiarity.
In fact, Berridge said in 2001, Bluewolf became Salesforce's first
consulting services partner. Today, according to Salesforce.com
estimates, the Salesforce professional services industry, is
projected at $111 billion.
"Bluewolf is a strategic acquisition that will notably expand
and enhance IBM's ability to serve customers who leverage Salesforce
solutions," said Charles King, principal analyst with Pund-IT.
"That's an important and growing
customer constituency, but the deal also sets IBM apart from
competitors—especially Oracle —that seem intent on derailing
Salesforce with their own solutions. Bluewolf has a number of
strengths that should make it an excellent fit for IBM, including
deep expertise in Salesforce-related strategic services, and solution
design, build and deployment. The company also offers cloud-related
consulting, and solutions targeted at insurance and public sector
organizations. Overall, the deal should benefit both IBM and Bluewolf
customers, and help expand the Salesforce ecosystem."
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